OMG Austin

Learning to say no in business

As a business owner or entrepreneur continues to grow their business and brand, more and more questions, requests and clients will start in funnel in. While you still can, learn the art of saying “no” in the the business world. Even for those who are established in the business world, this artform could still be relevant for you and your business. For the majority, everyone has probably experienced the issues of saying “yes” too often and not saying “no.” These common feelings can include anxiety, burn out, exhaustion and more.

As a business owner or entrepreneur, it’s important to learn how to gracefully say “no” and learn that not every opportunity that knocks at the door is the right one for your business.

Identify why it’s so hard to say no

It can be hard to say that simple word, “no.” Why is it so hard for business owners and managers to say this word? Is it because success is always defined by working on growing and getting better? There is this feeling when one says no that an opportunity is lost and a chance for growth was thrown away and this can be nerve wrecking. But a better opportunity could be lined up right behind that you’ll want to say yes to!

Change your mindset

There is a common misconception that saying “no” has a negative connotation; on the other hand, it could be the biggest blessing in disguise. It’s important to start thinking of saying no as a way to protect your business and employees. If there is a bad feeling in your gut or things start to take a turn for the worse, say “no” and make peace as best as possible. It’s not going to be easy to say no to a customer or client, but it could be the best thing!

Saving time

Can you imagine it? All of the time one could save by saying “no”! No, you will not finish the project for someone else. No, I can’t make the meeting today. No, I need to reschedule for x, y, z reasons. As a business owner, more than likely, you’re bombarded with questions and those looking for more explanation. It’s important to answer these questions and concerns, but to know when other can answer these questions.

It’s important to be polite and firm. Say “no” but not harshly or rudely. Let employees or others know that right now that request needs some time to be fulfilled or needs to be answered at a later date with more information.

In reality, a business person will still be helping others, finishing tasks and projects and still saying “yes” but there is an opportunity to say no here and there. There isn’t a need to start saying “no” to every opportunity or questions, but understand what tasks and business projects you can take on and what ones you need to say “no” to.


A business solution for digital marketing, search engine optimization, website design and development and mobile app development is OMG Austin. We are a “yes” option to take over these everyday tasks with experience for business owner and entrepreneurs.

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